Hacked web application repair

Web application hacked? Help for organizations

Your web application has been hacked, what now?

A hacked web application has direct consequences for your organization. Attackers may plant malicious code in your application, client portal or webshop, compromise the underlying server or manipulate the database. Often your organization notices nothing, while clients and employees experience problems, see warnings from Google or while data quietly leaks away through the application or connected APIs. The cause is usually hard to find: malware hides deep in the code and without specialist knowledge you do not know where to look.

Our security experts support organizations with recovery, regardless of the type of hack and the system used. We identify the cause, remove malware and close the vulnerabilities so your organization does not fall victim again. You receive a concise report with problem analysis and resolution method, directly usable towards your supplier, management or regulator.

DongIT flyer about application security for municipalities

Suspecting a hack or data breach?

Unsure whether your web application has been compromised? DongIT investigates your application and maps the current situation, including advice and recommendations to prevent recurrence. If personal data of clients or employees may be involved, the GDPR breach notification duty applies: the Dutch Data Protection Authority (Autoriteit Persoonsgegevens) expects your organization to demonstrate which measures have been taken. Our investigation and report give you that substantiation.

For more information about the approach and costs of such a security investigation, please contact us.

Risks of a hacked web application

A hacked web application brings significant risks for your organization, including:

 

Removal from search results

Google blocks or removes your domain from search results, resulting directly in fewer visitors and enquiries.

 

Disruption of your services

Clients cannot trust or use your application, causing loss of revenue and productivity.

 

Breach of personal data

Loss, theft or misuse of client or employee data is a data breach you may need to report to the Dutch Data Protection Authority.

 

Reputational damage

A security incident damages the trust of clients and partners, who will move to your competitors.

Services after a hack

The most common cause of a compromised web application is planted malware. Besides removing it, DongIT supports organizations with the following services:

 

Phishing page removal

Removal of phishing components that trick your clients or employees into unwanted actions.

 

Google blacklist removal

Getting your domain removed from Google's blacklist, so your organization is findable again.

 

Malware and backdoor removal

Detecting and removing malware, backdoors and exploitable vulnerabilities.

 

Restoring defaced pages

Restoring the appearance of your application or website when it has been altered by an attacker.

 

Detailed security analysis

An analysis report of your web application's security, including problem analysis and recommendations.

 

Structural testing with a pentest

Prevent the next incident: have your web application tested periodically with a web application pentest.

Start recovery immediately

DongIT supports organizations, from SMB to enterprise, and can often start the same day. Our security experts sometimes identify the cause and resolution within 4 hours. Recovery can be carried out on a time and materials basis or within a pre-agreed budget. To prevent misuse of this service we ask for a deposit.

After recovery we advise on how your organization becomes structurally resilient, for example with a pentest or an assessment in the context of the GDPR.